5 Common Employee Issues and Innovative Solutions
You need your team members to continually function effectively in order to run a successful business. However, even the most dedicated members of your staff might be consistently late or excessively busy on their phones. There are strategies to get your greatest employees back on track, whether he or she is the team's negative member or your engineer is taking a little too much sick time.
You don't want to fire an excellent employee because of a single setback unless there are several concerns. Going too far could cost you the time and money it would take to hire and train a new employee.
It's natural to avoid confronting employees about these concerns, especially when their positive attributes outnumber their negative ones, but ignoring what has to be corrected just leads to additional problems. Here are a few solutions to some of the most typical personnel issues that most organizations will face at some point.
Excessive Use of Cell Phones
Employees spend an average of 56 minutes per day using their cell phones for personal use during work hours, according to a new poll by OfficeTeam. Five minutes every now and then during the day builds up to a significant amount of time.
Employees often need to take their phones with them during the day to interact, but putting a mobile phone use policy in writing should help keep the team busy and away from their phones. Define when it's permissible for employees to use their cell phones for personal purposes, as well as the frequency with which they can do so. We've seen policies that merely state that a two- to three-minute personal phone call is permissible on rare occasions.
Unnecessary Sick Leave
It can be costly if an employee is absent from work suddenly. Furthermore, when work is being stretched thin, productivity suffers. The most effective strategy to combat excessive sick time is to establish and adhere to a policy. Define the company's expectations and standards in detail.
If someone isn't following the rules, find out what's going on and talk to them about it before it becomes worse. Determine the source of the problem and offer assistance in resolving it.
Inability to Comply with Instructions
How about the staff that don't seem to be able to follow instructions? You give them step-by-step instructions, yet they always seem to miss a step or perform it incorrectly. It's aggravating, but it may also lead to costly mistakes in the field.
Depending on the situation, there are a few options to consider. Recap the final takeaways after you've ended a long chat covering a variety of topics. Alternatively, have the staff repeat what they comprehended from your instructions. You might think you're on the right track, only to discover that a few steps aren't properly planned out. Bring the entire team informed with group texts about which task is coming up next or how to set expectations for the following morning's tasks.
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